Medical records,
straight through.
Star AI reads the authorization, finds the right facility, requests the records and tracks every request to delivery. People step in only when judgment is needed.
Customers: law firms, insurers and clients who order records. Staff: Pro Scan Partners team.
From request to records, without the hand-offs.
Every step that used to wait for a person to read, look up, type or chase is handled automatically, and every step is recorded.
Request in
A customer places an order, or sends it from their own system through the API.
Read the form
AI checks the authorization: the right patient, a date of birth, dates of service, a signature, not expired.
Find the facility
The request is matched to the correct facility and the way it prefers to receive requests.
Submit
The request goes out with the right paperwork attached. Nothing is retyped.
Track
Status is watched continuously. Follow-ups go out on schedule, with no one remembering to do it.
Deliver
Records are checked and filed to the order, and the customer is told right away.
Automation for the routine. People for the exceptions.
Star AI does not guess. When something is off, it stops that request, says why and hands it to a case manager. Everything else keeps moving.
⚡ Goes straight through
Clean authorization, known facility, complete request. No one needs to touch it.
👤 Routed to a person
The case manager sees exactly what is wrong and what to do next, instead of finding out weeks later.
Built around the problems that actually slow records down.
Catches problems at the door
Missing dates, expired or wrong forms are flagged before the request goes out, not after the facility rejects it.
Right place, first time
Facility matching sends each request to the correct location and department the first time.
Never stalls
Automatic follow-ups and a work queue ranked by what needs attention today.
Live status, one place
See where every request stands without calling anyone. Status updates arrive as they happen.
Fits your systems
Place and track orders through the API from your own case management software.
Every step on the record
A full history of who and what touched each request, and when.
Security is part of the product, not an add-on.
Records contain protected health information. The platform is designed to keep it that way.
- Sessions end on their ownSigned out after 15 minutes of inactivity, and after 12 hours regardless.
- Documents sit behind sign-inUploaded records are never served directly. Every file access goes through an authenticated session.
- Two separate doorsCustomers and staff sign in at different places, each with its own permissions.
- An audit trailAccess and changes are recorded so they can be attributed.
Let the routine run itself.
Sign in to place a request or to work the queue.